What is a mobile waiter system?
A mobile waiter system allows service staff to open tables, add products and manage order lines from a phone or tablet. Orders can be entered at the table instead of being written down and re-entered later.
Impact on service speed
Entering orders immediately can shorten the time between the guest's request and the kitchen receiving the order. It also reduces the need for waiters to return to a fixed terminal.
- Open tables from mobile
- Add products to tables
- Select product options
- Add order notes
- Track tables by waiter
- Use role-based permissions
A well-optimized mobile interface improves staff mobility and restaurant service flow.